Sunday, March 26, 2017

Welcome To The Brighton Ford Family

Here at Brighton Ford we treat our customers like family and that’s why we have been in Brighton for over 29 years!  We respect our customers and listen to their needs, unlike many dealerships that use one way communication and simply tell their customers what car and payment is best for them.  Our sales team for new Ford vehicles and used cars, trucks and SUVs are here to earn your business and not to simply sell you.  There are many other reasons that our customers say they love Brighton Ford and are proud to be a member of our extended family.  One aspect of our business that can’t be overlooked is our community involvement!  We are part of and work with over 50 local non-profits and donate our time and/or funds to over 300 local events a year. 

So there are plenty of reasons to be proud of being a part of the Brighton Ford family!

We have won the People’s Choice Award given out by the Livingston Daily Press & Argus for Best Dealership in Livingston County for the last 16 years in a row.  We also earned the Best Dealership Service and Best Collision Shop in Livingston County Awards this year.  It means a lot to Brighton Ford that the readers of the Livingston Daily voted for us, as we sure love serving anyone with an automotive need.    

Another huge benefit of joining the Brighton Ford family is we give you the easiest car buying experience possible.  One way is that we offer free delivery on new or used purchases to South Lyon, Hartland, Howell, Fenton, Ann Arbor, Novi, Livonia, Wixom, Brighton, Milford, New Hudson, Pinckney, Ohio, Indiana, Michigan and everywhere else in the country.

We have served over 185,000 and look forward to helping even more year, after year at our Ford dealership at I-96 and Grand River in Brighton, Michigan.  If you’re not part of the Brighton Ford family, then it’s only fair to at least give us a chance to earn your business, like we have to so many in Livingston, Oakland, Genesee, Shiawassee, Ingham, Jackson and Washtenaw Counties.   

Check out this Google review from a member of our Brighton Ford family:

"In February our family managed to total two cars, mine being the first.  I found two cars, identical except for color, at two separate dealerships, one being Brighton Ford.  When I called on the vehicles Jack Ringwood sold me on Brighton Ford.  To name a few things:
•         He was accommodating; willing to stay as late as needed to get the transaction done.
•         As my husband was traveling, he offered to return my rental car so I didn't have to worry about it.
•         I had my youngest daughter with me and he was engaging during the transaction so she was not bored - making the process that much easier on me.
•         He was knowledgeable about the vehicle and was able to answer my questions.
•         He was respectful; he spoke to me, not at me and was an active listener during the entire process.
    Now if that were the end of the story, it would equate to a very pleasant experience.  However, while I was in the midst of the paperwork for the Flex, my husband called informing me he totaled his car on his drive up north.  Jack expedited my transaction, allowed me to leave my rental car in the lot overnight (as it appeared we were going to need it) and volunteered to have me come back and go over the details on my car the next day.
    As a result of his professionalism with my transaction he earned a second sale, as the following week my husband purchased an F150.
    I've always been a Ford girl, but Jack has ensured I will be a continued Brighton Ford customer.  In addition, their hours of operation are perfect for those of us who work - I was floored at the number of dealerships who are not open late or on weekends - yet another reason to refer the dealership."

Click here to view customer reviews on Brighton Ford    

Blog Tags: 
Easy Car Buying, New Cars, Ford Car, Ford Truck, Ford SUV, Used Car, Used Truck Used SUV, Customer Experience, Brighton Ford Family, Good Car Dealership, Honest Salesman, 5 Star Review Dealership, Howell Ford, Brighton, Fenton Ford, South Lyon Ford, Hartland Ford, Novi Ford, Ann Arbor Ford, Michigan Ford, Ohio Ford Dealership  

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